FAQ
How long does delivery take?
Orders leave our workshop within 1–2 business days and arrive in 5–9 business days worldwide, fully insured and tracked.
Do you ship internationally?
Yes — we ship carbon-neutral to most countries. Duties may apply outside the EU.
Can I see a piece in person?
Our harbour workshop welcomes visitors by appointment. Write to hello@vilhavn.com.
What if my piece arrives damaged?
Send us a photo within 48 hours and we will replace or repair it immediately — no questions, no forms.